Feature Pack 7: Deprecated featureFeature Pack 5 or laterWindows

Directory name errors for product catalog feed and Smart SEO feed

Errors occur with seo.base.dir or data.feed.base.dir directory names. Smart SEO content cannot be downloaded from Bazaarvoice server, or the product catalog feed cannot be uploaded to Bazaarvoice server.

Problem

The following error message is displayed when:
  1. The path specified in seo.base.dir or data.feed.base.dir is not valid because one of the directories in the path is a file name instead of a directory.
  2. The user who executed the command does not have permission to write to the directory specified
Directory <directory> creation was not successful for an unknown reason.

Solution

The path name values for seo.base.dir or data.feed.base.dir are incorrect.
  1. Open bazaarvoiceFeedProp.properties.
  2. Verify that the seo.base.dir and data.feed.base.dir values use forward slash (/) path separators.

    For example: c:/data/seo

  3. Verify that the user has write permissions to the directory.
Note: Do not enter a trailing forward slash (/) in the directory name. For example: c:/data/seo/. Doing so does not display an error, however the SEO files are not extracted to the directory with the trailing forward slash.