Integration Management Module

This module allows you to write Integrations, each of which represents a function that can be called from BigFix AEX to execute tasks corresponding to user requests and queries.

The function can take various forms including:

  1. It can be hard coded message to be displayed to the user.
  1. It can be a call to BigFix AEX’s Database to display a Standard Operating Procedure (Please refer to the section on Standard Operating Procedure in the BigFix AEX Configuration Guide to know more details on Standard Operating Procedure)
  2. It can be an internal function that you have coded using node.js and saved within the Integration Management module itself.
  3. It can be an external function that you have coded using node.js and written in IBM Cloud Functions (OpenWhisk) environment that comes bundled with BigFix AEX. Please refer Navigation Assistant section.
  4. The Navigation Assistant is a simple UI tool that can be customized to familiarize end users with the BigFix AEX Chat User Interface. The navigation popups can be customized from the Admin Console as well. This is only for the web channel. This section explains the Navigation Assistant and covers all the messages that should appear on the Web-Tour Guide at the chat console. The following topics have been covered:

Customized Indications - Messages

Enable & Disable

Multi-Lingual Link

Multilingual Chat Console

Web Tour Guide – Chat Console

Text Limit – Navigation Assistant