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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Target Users Guide
BigFix® Remote Control Target for macOS V10 Update 6
Remote Control V9.1.4 introduces support for target users who are using macOS devices.
Starting the BigFix® Remote Control Target for macOS
After you install the BigFix® Remote Control Target for macOS, start the Remote Control Target application.

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
  - Remote control target overview
  - Tasks you can do from the target icon
  - The target interface
  - Accepting session actions
  - Hiding applications
    Before accepting a remote control session, you can hide any applications on your system that you do not want the controller user to see.
  - Starting a remote control session that uses a broker
    When your system is on the internet, a controller user can start a remote control session that uses a broker to make the connection to your system. To connect to the session, you must enter a connection code.
  - Disconnecting from a remote control session
  - Using the command-line to send actions to the target GUI
    Now, you can send actions to the target GUI simply through the command-line.
  - Auditing
    Remote control session events are saved for auditing purposes if the AuditToSystem policy is enabled for the session.
  - BigFix® Remote Control Target for macOS V10 Update 6
    Remote Control V9.1.4 introduces support for target users who are using macOS devices.
    - Starting the BigFix® Remote Control Target for macOS
      After you install the BigFix® Remote Control Target for macOS, start the Remote Control Target application.
    - BigFix® Remote Control Target for macOS menu bar
      When you click the Remote Control target icon in the Dock, the menu bar displays the following menu options.
    - The BigFix® Remote Control Target for macOS toolbar
      A floating toolbar is available for the BigFix® Remote Control Target for macOS. Various options are available in the toolbar. For example, to disconnect from a session, switch session mode, and send files to the controller.
    - Entering a connection code to connect to a broker session
      The BigFix® Remote Control Target for macOS can participate in remote control sessions that use a broker to make the connection. Use the following method to enter the connection code to connect to the session.
    - Disconnecting from a session on a mac OS device
      When a controller is connected to your computer in a remote control session, you can disconnect in the following ways.
    - Enable the required macOS permissions on Remote Control target version V10
      When a session is established for the first time, to view the screen and control a macOS Target/On-demand Target, enable Accessibility and Screen Recording permissions.
    - Enable the required macOS permission on Remote Control Target version V10 IF0001 or later
      When a session is established for the first time, to view the screen and control a macOS Target/On-demand Target, enable Accessibility and Screen Recording permissions.
    - Troubleshooting
  - BigFix® Remote Control Target for macOS V10 Update 7
    Remote Control Version 10 Update 7 introduces Managed Session mode support for Remote Control Target on macOS devices. This version of macOS targets support the full set of Remote Control session capabilities Managed, Peer-to-Peer, Unattended and On-Demand. The previous versions of Remote Control Target for macOS were only able to support Peer to Peer and On-Demand session modes.
  - Privacy Mode and Input Lock
    Enable Privacy Mode to hide the screen contents at the Remote Control Target.
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Starting the BigFix® Remote Control Target for macOS

After you install the BigFix® Remote Control Target for macOS, start the Remote Control Target application.

About this task

To start the application, complete the following steps:

Procedure

Click Go > Applications.
Double-click the Remote Control Target icon.

Results

The target status icon is displayed in the top menu bar and the Remote Control target icon is displayed in the Dock.