Privacy Mode and Input Lock

Enable Privacy Mode to hide the screen contents at the Remote Control Target.

During an Active remote session, Remote Control Controller user can enable Privacy Mode to hide the contents of the screen at the Remote Control Target. This allows the Controller user to control the remote Target without revealing the content of the screen to the Target user during the operations. When Privacy Mode is selected from the Controller action menu, the Target screen is covered with an image while the Controller keeps showing the remote Target screen.

The bitmap used to cover the screen can be customized by replacing the privacy.bmp image under the Target installation folder:

• For single-screen Targets, the privacy.bmp dimensions cannot exceed the resolution of the Target screen.
• For Targets with more than one screen:
  • Option 1: The privacy.bmp dimensions exceed the resolution of the Target screen with the lowest resolution. In this case, the image resolution must respect the following properties:
    • Width = The sum of all the screens Widths
    • Height = The greater Height among the screen heights

      For example: screen1(1920x1080), screen2(1920x1200), screen3(1280x1024). The provided image resolution must be exactly 5120x1200.

      Note: The screens are always assumed to be in a horizontal stacking (left to right), when the Privacy Mode is enabled.

  • Option 2: The privacy.bmp dimensions do not exceed the resolution of the Target screen with the lowest resolution. In this case, the screen which is currently controlled will be covered with the privacy.bmp image while the others will be covered by a full-screen black image.

    For example: screen1(1920x1080), screen2(1920x1200), screen3(1280x1024). The provided image resolution must be 1280x1024 or lower.

When Privacy Mode is enabled, Lock target input entry is automatically selected and enabled on the Controller. This prevents other users having access to the Target machine from controlling it.

On a P2P session, you can customize the behavior of the Privacy and Input Lock feature with the following properties:

Fore more information, see Properties that can be set in the target configuration

On a managed session, you can customize the behavior of the Privacy and Input Lock feature with the following policies on the server:

Fore more information, see Server session policies