Home
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Target Users Guide
The target interface

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
  - Remote control target overview
  - Tasks you can do from the target icon
  - The target interface
  - Accepting session actions
  - Hiding applications
    Before accepting a remote control session, you can hide any applications on your system that you do not want the controller user to see.
  - Starting a remote control session that uses a broker
    When your system is on the internet, a controller user can start a remote control session that uses a broker to make the connection to your system. To connect to the session, you must enter a connection code.
  - Disconnecting from a remote control session
  - Using the command-line to send actions to the target GUI
    Now, you can send actions to the target GUI simply through the command-line.
  - Auditing
    Remote control session events are saved for auditing purposes if the AuditToSystem policy is enabled for the session.
  - BigFix® Remote Control Target for macOS V10 Update 6
    Remote Control V9.1.4 introduces support for target users who are using macOS devices.
  - BigFix® Remote Control Target for macOS V10 Update 7
    Remote Control Version 10 Update 7 introduces Managed Session mode support for Remote Control Target on macOS devices. This version of macOS targets support the full set of Remote Control session capabilities Managed, Peer-to-Peer, Unattended and On-Demand. The previous versions of Remote Control Target for macOS were only able to support Peer to Peer and On-Demand session modes.
  - Privacy Mode and Input Lock
    Enable Privacy Mode to hide the screen contents at the Remote Control Target.
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

The target interface

You can use the target interface to participate in a remote control session and communicate with a controller user during the session. When you double-click the target icon in the taskbar, the target interface opens.

The interface has the following capabilities:

Connection status. See Viewing the session connection status.
Session types pulldown. See Selecting a session type from the target interface.
Show / Hide Chat Area. See Viewing or hiding the chat area.
Show / Hide Transfer Area. See Viewing or hiding the file transfer area
Actions Menu. See Actions that can be made from the target interface
View System Information. See Viewing system information
Help Menu. See Getting help