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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Target Users Guide
The target interface
Actions that can be made from the target interface

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
  - Remote control target overview
  - Tasks you can do from the target icon
  - The target interface
  - Accepting session actions
  - Hiding applications
    Before accepting a remote control session, you can hide any applications on your system that you do not want the controller user to see.
  - Starting a remote control session that uses a broker
    When your system is on the internet, a controller user can start a remote control session that uses a broker to make the connection to your system. To connect to the session, you must enter a connection code.
  - Disconnecting from a remote control session
  - Using the command-line to send actions to the target GUI
    Now, you can send actions to the target GUI simply through the command-line.
  - Auditing
    Remote control session events are saved for auditing purposes if the AuditToSystem policy is enabled for the session.
  - BigFix® Remote Control Target for macOS V10 Update 6
    Remote Control V9.1.4 introduces support for target users who are using macOS devices.
  - BigFix® Remote Control Target for macOS V10 Update 7
    Remote Control Version 10 Update 7 introduces Managed Session mode support for Remote Control Target on macOS devices. This version of macOS targets support the full set of Remote Control session capabilities Managed, Peer-to-Peer, Unattended and On-Demand. The previous versions of Remote Control Target for macOS were only able to support Peer to Peer and On-Demand session modes.
  - Privacy Mode and Input Lock
    Enable Privacy Mode to hide the screen contents at the Remote Control Target.
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Actions that can be made from the target interface

You can use the Actions menu

for the following actions:

Connection info: This action displays the computer name, IP address list, and FIPS status of the target system. Click OK to continue.
Report status to server: This action causes the target to contact the server to report its status. This action is not available when the Managed target property is set to No.
Who is connected?: Displays the user ID of the controller user and the IP address and MAC address of the controller system that started the remote control session. Click OK to continue.
Note: This option is available only during a remote control session.
Transfer folder: View the contents of the file transfer directory. All transferred files from the controller to the target are shown in the directory.
Send file to controller: Select a file on the target system and transfer it to the controller system. For more information about transferring files, see the BigFix® Remote Control Controller User's Guide.
Clear chat history: Clears the chat history area of the target interface.
Hidden Windows™: Displays any running applications on the target that were hidden before the session was established. For more information about hiding running applications, see Hiding applications.
Enter connection code: Enter the connection code that is required to start a session through a broker. For more information, see Starting a remote control session that uses a broker.