Removing the server manually

If you encounter any problems with uninstalling the BigFix Inventory server, you can remove it manually.

Procedure

  1. Run the following command to verify that the process associated with the server is running:
    ps -ef | grep <installation dir>/cli | grep server1
    Tip: The ID of the process is the number next to the user name.
  2. End the process by running the following command:
    kill -9 <process ID>
  3. Remove the directory in which you installed BigFix Inventory:
    rm -rf <installation dir>
    For example:
    rm -rf /opt/BFI
  4. Edit the .com.zerog.registry.xml file that is in the /var directory. If you installed the server as a non-root user, the registry file is in $HOME/.
  5. In the registry file, locate the entries that are related to BigFix Inventory. Remove the entries that represent the product and all the related components. You can recognize them by the product name and a common file path. If the registry file contains entries only for BigFix Inventory, you can delete the whole file.