To remove the Canister spool files from your existing Unica Discover
installation:
Procedure
- Verify that the last execution of the Data Collector is
complete.
- Go to the directory where the spool files are saved.
The default directory where the spool files are written, is
\<Discover_install_directory>\spool where
<Discover_install_directory> is the directory where Discover is installed.
To verify the location of the spool directory:
- Log in to the Discover portal.
- Select
- Select the WorldView tab.
- Select
- Locate Config Actions and select View/Edit
(Raw).
- Locate the
[DecouplEx]
heading in the configuration
text. The value of SpoolDir
displays the spool directory.
- Delete the Canister spool files.
Canister spool
files use .tsp as the file extension.
What to do next
Continue with Next Steps to
continue the upgrade process.