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HCL Marketing Platform Administrator Guide
Alert and notification management
HCL® Marketing Platform provides support for system alerts and user notifications sent by IBM EMM products.
Alert and notification subscriptions
Users can choose to have system alerts and notifications delivered in emails, if Marketing Platform is configured to send them. They can also select the level to which they subscribe.

Alert and notification subscriptions

Users can choose to have system alerts and notifications delivered in emails, if Marketing Platform is configured to send them. They can also select the level to which they subscribe.

For example, they can choose to receive only Critical system alerts, and receive all notifications. The subscription levels differ depending on the product that is sending the system alerts and notifications.

Note: All system alerts are always delivered in pop-up windows when users log in to IBM® EMM. Users cannot control these by changing their subscriptions.