The Marketing Platform system log
You should check the system log first if the Marketing Platform application malfunctions. The system log is independent of the security audit information, which is stored in the system tables. While the system log tracks some of the same information contained in the security audit reports, it also contains information useful in troubleshooting Marketing Platform.
The system log contains the following information.
Configuration information and all errors and debugging information for the Marketing Platform.
A record of key events as they occur on the Marketing Platform server (requests, grants, revokes, and failures).
About the configuration settings displayed in the system log
The first part of the system log shows the configuration settings that are read into the system from the uasm.conf configuration file on startup. Viewing the configuration settings in the log file is an easy way to check settings that control properties for IBM® EMM passwords, the Marketing Platform authentication data store, the Marketing Platform web server root, and the system log and system audit trail.
System log entry format
The system log entries are in the following format.
Timestamp | Event severity level | Message
Timestamp – The time the event occurred.
Event Severity Level – The logging level of the event.
Message – Description of the event. If the entry is a request to the server, the message typically contains the function called by the request. Response entries record the results of the requests.