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HCL Marketing Platform Administrator Guide
Integration with web access control platforms
Organizations use web access control platforms to consolidate their security systems, which provide a portal that regulates user access to web sites. This section provides an overview of IBM® EMM integration with web access control platforms.
Configuration process roadmap: integrating IBM® EMM with a web access control system
Use this configuration process roadmap to scan the tasks required to integrate IBM® EMM with a web access control system. The Topic column provides links to the topics that describe the tasks in detail.
Testing web access control synchronization and IBM® EMM login
Follow this procedure to test your integration.

Testing web access control synchronization and IBM EMM login

Follow this procedure to test your integration.

Procedure

Log in to your web access control system with an LDAP account that has been synchronized into your web access control system and has access to Marketing Platform.
Verify that:
- Users are imported as expected
- Groups are imported as expected
- IBM® EMM group memberships match the expected mapping to LDAP groups
Point your browser to the Marketing Platform URL and log in.
You should be able to access IBM EMM without being presented with the IBM EMM login screen.
Use the following guidelines to resolve problems when your web access control software is Netegrity SiteMinder.
- If you see an IBM EMM login screen, the user account with which you logged in might not have been synchronized into SiteMinder.
- If you are not able to access IBM EMM, check that your SiteMinder configuration is correct. You can use the SiteMinder TestTool to verify that the user account with which you logged in has been authorized and granted access to IBM EMM URLs in SiteMinder.
- If you can access IBM EMM, but navigation is not working correctly or images are not displaying, check to be sure that the web server hosting SiteMinder and the Java™ application server hosting Marketing Platform use the same path to refer to Marketing Platform.