Marketing Platform documentation and help

HCL® Marketing Platform provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

View a list of new features, known issues, and workarounds

HCL Marketing Platform Release Notes®

Learn about the structure of the Marketing Platform database

HCL Marketing Platform System Tables

Install or upgrade Marketing Platform and deploy the Marketing Platform web application

One of the following guides:
  • HCL Marketing Platform Installation Guide
  • HCL Marketing Platform Upgrade Guide

Implement the HCL Cognos® reports provided with IBM EMM

IBM EMM Reports Installation and Configuration Guide

Table 2. Configure and use Marketing Platform
Task Documentation
  • Adjust configuration and security settings for HCL products
  • Integrate with external systems such as LDAP and web access control
  • Implement single sign-on with diverse applications using SAML 2.0-based federated authentication
  • Run utilities to perform maintenance on HCL products
  • Configure and use audit event tracking
  • Schedule runs of IBM EMM objects
HCL Marketing Platform Administrator's Guide
Table 3. Get help
Task Instructions
Open online help
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show Navigation icon in the help window to display the full help.
Obtain PDFs
Use either of the following methods:
  • Choose Help > Product Documentation to access Marketing Platform PDFs and help.
  • Choose Help > All IBM EMM Suite Documentation to access all available documentation.
Get support Go to to access the HCL Support Portal.