Optimizing the export of the Audit Events report for large event volumes

If you want to export large audit event reports, for example, reports containing more than 65,000 records matching your audit event report filter criteria, the export can time out. To circumvent this problem, perform the following procedure.

About this task

This procedure applies when you use Internet Explorer to access the Audit Event report.

Procedure

  1. Edit the Windows™ registry as follows.
    1. Open the Windows registry editor and navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings.
    2. If a DWORD entry named ReceiveTimeout does not exist, create one.

      To create a new DWORD entry, do the following.

      • Right-click on Internet Settings and select New > DWORD (32-bit) Value.
      • Enter ReceiveTimeout as the name for the new entry.
    3. Give the existing or new ReceiveTimeout entry a value as follows.
      • Right-click on the ReceiveTimeout entry and select Modify.
      • Under Base, select Decimal.
      • Specify the timeout interval in milliseconds.

        For example, to specify 3 hours, you would enter 10800000, which is 180 minutes * 60 seconds * 1000.

  2. Configure Internet Explorer as follows.
    1. Select Tools > Internet Options and click the Security tab.
    2. Select the zone where you access Marketing Platform. For example, Trusted Sites.
    3. Click Custom level.
    4. Under Downloads, enable Automatic prompting for file downloads.
    5. Restart Internet Explorer.