Interact | services | crossSessionResponse
The configuration properties in this category define general settings for the crossSessionResponse service and the xsession process. You only need to configure these settings if you are using Interact cross-session response tracking.
enableLog
- Description
If true, enables the crossSessionResponse service and Interact writes data to the cross-session response tracking staging tables. If false, disables the crossSessionResponse service.
- Default value
False
xsessionProcessIntervalInSecs
- Description
The number of seconds between runs of the xsession process. This process moves data from the cross-session response tracking staging tables to the response history staging table and the built-in learning module.
- Default value
180
- Valid Values
An integer greater than zero
purgeOrphanResponseThresholdInMinutes
- Description
The number of minutes the crossSessionResponse service waits before marking any responses that do not match contacts in the contact and response history tables.
If a response has no match in the contact and response history tables, after purgeOrphanResponseThresholdInMinutes minutes, Interact marks the response with a value of -1 in the Mark column of the xSessResponse staging table. You can then manually match or delete these responses.
- Default value
180