Adobe markup on the Apple Macintosh

There are special considerations for using Adobe markup in Unica Plan with a Macintosh operating system.

The following behavior applies to users that work in with Adobe Acrobat markup on Macintosh operating system, in the Safari browser.

  • You must have Adobe Acrobat Pro DC installed.
  • You must configure Acrobat as follows, when Acrobat is opened on its own, not through the browser.
    • Navigate to Acrobat > Preferences > Internet and clear Display in Read Mode by default.
    • Install the latest version of Safari and completely remove the old version of Safari. When the installation is complete, launch Safari. Then navigate to Safari > Preferences > Security and click Website Settings for Internet plug-ins. Under When visting other Websites in the drop-down list and choose Allow Always. Click Done. This allows Adobe Reader for websites.
    • Navigate to Security and uncheck Block pop-up windows.
  • You must configure the Safari browser as indicated in the following steps:
    1. Open the Safari browser.
    2. Open Preferences and click on the Websites tab.
    3. In the left pane, ensure that the check box for Adobe Reader is selected.
    4. Highlight Adobe Reader in the left pane.
    5. In the right pane, ensure that your application server is listed in the configured websites list and the On option is selected from the drop down menu.
  • Unica Plan tags comments with the Macintosh login name of the approver, which can be different from the Unica Plan user name.
  • If you use Notes®, Text Annotations, or other Acrobat markup functions where text is entered, after you mark up a page of the item to be approved, you must click outside the text field (outside the Notes text field, for example) before you click Send Comments. If you do not do this, the Macintosh does not send the text portion of the markup back to the server, and the field appears empty when a user opens it in Acrobat.
  • The stamp tool always displays the name of the user currently viewing the markup, not the name of the user who did the markup.
  • Each time that you open a PDF, a blank Safari window opens.
  • When you use the markup capabilities within Unica Plan with the Safari browser, temporary internet files are stored on the Macintosh desktop.

If you want to view the PDF in an Acrobat screen, complete one of the following actions:

  • To open the current document in an Acrobat screen, right-click (hold the CTRL key down while you click the mouse (if you use a one-button mouse) on the PDF and choose Open with Acrobat Pro DC.
  • To always open PDFs in an Acrobat screen, run the following command in Terminal:
    $> defaults write com.apple.Safari WebKitOmitPDFSupport-bool YES