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User Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
Workflows
To help you complete different workflow-related efforts, the Workflow tab offers different view modes and an edit mode.
Workflows - Enhanced version
The enhanced version of workflows is the new version of workflows, added in 12.1 release of Unica Plan, to view and modify workflows.
Editing workflows
When you create a project, a wizard that is based on the template you selected collects information. After you complete the wizard pages, you can customize the default workflow that is provided by the project template.
Workflow columns
In the workflow, data is presented in columns and rows. You review and enter information in the cells for each row-column pair.
Defining a milestone for a task
You can set a milestone for a task to ensure that task is complete before the workflow proceeds.

User Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
- Introduction
  Unica Plan is a tool for enterprise planning, collaboration, and workflow that provides a complete solution for the needs of marketers. You can use Unica Plan to get a comprehensive and holistic view of all marketing projects across your company.
- Common tasks
- Plans
  Plans capture the objectives of a business unit or geographic area for a specific timeframe, such as a year or a quarter. A plan is the container for your marketing programs and projects.
- Programs
  Programs are the child-objects of Plans. Programs can contain multiple projects to organize work for your organization.
- Projects
  A project organizes all the information that is related to develop and run one or more related marketing initiatives. Projects contain general information, resources, and attachments for the marketing initiative. Projects also typically organize the people who work on the marketing initiative, including who completes which tasks, and the timeline to complete the tasks. Projects can also include budget information. Monitoring features ensure that everyone knows whether the project is completed on time.
- Workflows
  To help you complete different workflow-related efforts, the Workflow tab offers different view modes and an edit mode.
  - Workflows - Enhanced version
    The enhanced version of workflows is the new version of workflows, added in 12.1 release of Unica Plan, to view and modify workflows.
    - Workflow concepts
      Workflows organize the tasks, approval tasks, stages, and milestones for each project. Workflows measure the time that is spent on each part of the project and the people who are assigned to work on it.
    - Editing workflows
      When you create a project, a wizard that is based on the template you selected collects information. After you complete the wizard pages, you can customize the default workflow that is provided by the project template.
      - Toolbar
        In the Enhanced workflow version, you do not have to open in edit view to make changes. You can make changes in the default view and the changes are auto-saved.
      - Adding a stage or task
        To add a task or stage to a workflow, you must have the appropriate permission for the related template.
      - Workflow columns
        In the workflow, data is presented in columns and rows. You review and enter information in the cells for each row-column pair.
        Filling data into a range of cells
        To reduce data entry time, you can copy data that is entered for one or more tasks and supply it for another task or tasks by using Tools options.
        Workflow copy and paste
        For efficiency, you can copy and paste most kinds of tasks in the workflow.
        Adding roles and members to tasks
        When you create a project, the workflow automatically includes member and reviewer roles for all tasks if the template you selected provides this information. However, you can edit workflow tasks to assign different roles.
        Filters on the My Tasks page
        By default, the My Tasks page displays all of your tasks, for all projects and requests.
        Task pane
        When you click a task in the My Tasks page, its parent object opens on the left and the task pane opens on the right. The task pane provides shortcuts to many Unica Plan functions, context for the task you are working on, and tools to move directly through the workflow.
        Defining a milestone for a task
        You can set a milestone for a task to ensure that task is complete before the workflow proceeds.
      - Workflow task status
        Each new workflow task has a status of Pending. As project managers and participants work on tasks, they update the status to indicate the current progress.
    - Importing workflow templates into projects
      You can import a previously saved workflow template into a new project instance.
    - Saving projects as workflow templates
      You can save the data of the Workflow tab as a separate workflow template component and reuse the workflow in other project templates.
  - Workflows - Classic version
    The classic version of workflows is the existing version to view and modify workflows.
- Approvals
  An approval process streamlines the process of having your work reviewed and approved. Multiple users can review work in parallel or in an order that represents your business processes.
- People and teams
  In Unica Plan, you assign work to teams or individual users.
- Calendar
  Historically, organizations produced paper-based calendars and updated them with the latest information. The calendar feature provides marketing groups with electronic means to view and update calendar data.
- Grids
  A grid is a spreadsheet-like presentation of data. Grids allow Unica Plan users to store all campaign- and project-related data within the project.
- Marketing objects
  A marketing object is any work product a team develops and reuses in the course of its marketing activities. Marketing objects can represent physical items (such as a letter or banner ad) or a business component (such as a credit card offer, a target segment definition, or a rewards program definition).
- Assets and asset libraries
  Unica Plan provides centralized management, secure storage, and web-based access for digital assets.
- Budgets
  In Unica Plan, a budget coordinates expenses of plans, programs, and projects. After you establish the plan budget, you can fund linked programs, and ultimately projects, from it. Unica Plan tracks budgets of child programs and projects in the form of allocations, forecasted or committed spending, and actual expenses.
- Invoices
  In Unica Plan, you can view all changes that were made to an invoice, including the time and date of the changes and the type of changes made.
- Accounts
  A top-level Unica Plan account represents a corporate account that is established by a finance department for tracking and controlling expenditures and cash flows for specific areas of the business. Accounts can have subaccounts.
- Metrics
  Metrics are used for management reports and analysis. View metrics on the Tracking tab for plans, programs, and projects.
- Reports
  By default, Unica Plan provides a set of predefined reports and dashboard components. The Unica Plan reports package provides additional example reports and dashboard report components that are created in IBM® Cognos®, a separate business intelligence application.
- Searches
  You can perform simple and advanced searches in Unica Plan.
- Alerts and the message board
  You can use alerts and the message board both to communicate information to other users of Unica Plan. Alerts and the message board are available for plans, programs, projects, requests, assets, accounts, approvals, invoices, tasks, teams, and marketing objects.
- Reading a message on the message board
  You can read messages that were previously posted to the message board, if you have permission to view that object. Messages can be posted for plans, programs, projects, assets, accounts, approvals, or invoices.
- Checklists and To-dos
  Checklists are independent of other features of Plan and you can use checklists to maintain lists of to-dos for yourself or any other user.

Defining a milestone for a task

You can set a milestone for a task to ensure that task is complete before the workflow proceeds.

Before you begin

Before you can define a milestone for a task:

You must define milestones by going to Plan Settings > List Definitions > Workflow Milestone Types.
Note: You must have administrative privileges to define milestones.
The Milestone Type column must be present in the workflow layout. If it is not present, add it by clicking Add/Remove columns and selecting the Milestone Type field. You can ensure that it is present by basing the project on a template that uses milestones or by modifying the workflow layout.

Procedure

Open the project and select Workflow.
In the Milestone Type column, in the task row for which you want to set a milestone, double-click and select a milestone from the drop-down list.

Results

The milestone is now in effect for the project.

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