Alerts

Alerts are notifications of important events or actions you need to take regarding a program, project, a project request, asset, account, approval, or invoice. For example, an alert might remind you that a project is running behind schedule or over budget, or that an item needs your approval.

You receive alerts directly through HCL® Marketing Operations and through email. When you receive an alert through Marketing Operations, you go to the Alerts page to view it. When you receive an alert through email, it goes directly to the inbox of your email application.

There are two types of alerts in Marketing Operations.

  • Alerts that Marketing Operations sends based on events, such as the start of a project.
  • Alarms that an administrator sets up to send at regular intervals, such as one time a day.