Upgrade roadmap

Use the upgrade roadmap to quickly find the information that you need for upgrading Contact Optimization.

You can use the following table to scan the tasks that must be completed for upgrading Contact Optimization:

Table 1. Contact Optimization upgrade roadmap
This two-columned table describes the topics that are included in the HCL® Contact Optimization Upgrade Guide in one column, and the explanation of the tasks in the second column.
Topic	Information
Upgrade overview	This chapter provides the following information: How the installers work Modes of installation Contact Optimization documentation and help
Planning the Contact Optimization upgrade	This chapter provides the following information: Prerequisites Upgrade prerequisites for all HCL Marketing Software products Contact Optimization upgrade worksheet
Upgrading Contact Optimization	This chapter provides information about how to upgrade Contact Optimization.
Configuring Contact Optimization	This chapter provides the following information: Registering Contact Optimization manually Mapping tables for Contact Optimization Verifying the Contact Optimization installation
Uninstalling Contact Optimization and Attribution Modeler	This chapter provides information about how to uninstall Contact Optimization.
configTool	This chapter provides information about how to use the configTool utility.