Disable and re-enable integration

Although it is possible to disable integration after you enable it, it is best to avoid this action if possible.

Disabling Unica Plan-Unica Campaign integration

If you disable Unica Plan and Unica Campaign integration, Unica Campaign reverts to its stand-alone behavior and appearance. However, there are several important issues to keep in mind:

  • To access flowcharts that are associated with integrated campaigns after you disable the integration, you must publish all campaigns in Unica Plan before you turn off the integration. The campaigns are then available in the top-level folder in Unica Campaign.
  • If you disable the integration, there is no navigation link between campaign projects and campaigns. Users can still access their campaign projects, but the icons for creating and updating campaigns are disabled. The options for publishing TCS® data and getting cell status are not available. Campaign project templates are not included in the list of templates that users see.
  • If you want to re-enable integration, contact technical support to discuss the implications. Any changes that are made to campaigns while integration is disabled are overwritten the first time you update the campaign or publish the TCS® from within Unica Plan after you re-enable the integration.

Disabling offer integration

Try to avoid disabling offer integration, as this action can lead to inconsistent data. For example, an offer is created in Unica Plan and published to Unica Campaign. After offer integration is turned off, that offer is modified in Unica Campaign. If offer integration is turned on again, the change that is made in Unica Campaign is not synchronized with Unica Plan. Unica Plan does not have the updated offer information, even if offer data is reimported from Unica Campaign. The transfer of data between the products is primarily one way, from Unica Plan to Unica Campaign.