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HCL Webchat Client Users Guide
The Webchat Client Users Guide contains information for accessing and using the HCL Sametime webchat client.
How do I
After you log in, you can exchange text chats with your chat partners and more.
Setting your availability status
You can set your availability status that is viewed by others. Your status is also displayed as part of your contact information.

HCL Webchat Client Users Guide
The Webchat Client Users Guide contains information for accessing and using the HCL Sametime webchat client.
- Key features in Version 12
  These are the key Webchat client features introduced in Version 12.
- System requirements
  This document provides minimum system requirements for HCL Sametime V12.
- Keyboard shortcuts and other accessibility features
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone regardless of age or ability.
- About HCL Sametime
  You can find information about the installed HCL Sametime product on the About window.
- Logging into and out of Sametime chat
  The administrator for your organization provides you with an URL to access Sametime chat. You'll use your login credentials to gain access to chat.
- How do I
  After you log in, you can exchange text chats with your chat partners and more.
  - Setting your availability status
    You can set your availability status that is viewed by others. Your status is also displayed as part of your contact information.
  - Setting notifications
    You can define how you want to receive notifications for chats, announcements, and calls.
  - Configuring a mobile device for chats
    You can use your mobile device as your chat client using the QR code provided in the Settings menu. .
  - Organizing contacts
    Add people to your contact list, give them nicknames, and organize them into groups.
  - Starting a chat
    You can start a chat with anyone within your chat community.
  - Starting a group chat
    You can start a chat with a group that is part of your contacts.
  - Inviting others to an existing chat
    If you are in a text chat with one chat partner, you can quickly invite someone from your contact list to join the chat. A chat with more than two chat partners is referred to as a group chat.
  - Sending announcements
    You can send announcements to a group in your contact list.
  - Calling a contact
    You can call a contact or group from the chat window.
  - Muting a chat conversation
    You can prevent receiving messages from a contact...
- Meetings
  If you are using Sametime Premium, you can create, start, and participate in Sametime meetings.
- Chat task reference
  This reference describes how to perform common Chat tasks.
- Notices

Setting your availability status

You can set your availability status that is viewed by others. Your status is also displayed as part of your contact information.

About this task

After you log in, by default your status is set to available. You can change your availability status to show others that you are away, in a meeting, or do not want to be disturbed.
Status list

Procedure

Click the drop-down arrow next to your current status which is located under your name.
Select a status.
To add details or something different than the available statuses, click Customer status message.
A text field displays where you can type a status message. It is pre-filled with your selected status. You can add to the message or replace the message with your text.
When you are finished, click the return arrow ().

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