Collect information for IBM® Support
to investigate the IBM Sametime® name conversion
utility.
About this task
Since the trace files require large amounts of disk space,
you should leave these settings turned off by default, and only enable
them when you need to run the name conversion utility for special
overall organization migrations. Before you start the name conversion
utility, follow these instructions to set the trace level for gathering
diagnostic information.
Procedure
- Use a text editor to edit the sametime.ini file,
which is located in the Sametime Community
Server installation directory.
For example:
C:\Program Files\ibm\domino.
- Add the following line to the Debug section to set the
trace level:
VP_NCSA_TRACE=1
VP_LDAP_TRACE=1
- Restart the Sametime Community
Server.
- After the name change task finishes, you can collect the
diagnostic information:
- A namechange_*.txt debug log file
- If you ran a name change task in RESOLVE mode, then a StResolve_*.txt is
produced, too.
- Disable the sametime.ini file settings
after the utility successfully finishes by setting the values to 0.