Creating a comma-separated value file

A comma-separated value (CSV) file created in a text editor provides the name conversion utility with the information it needs to make a name change to user contact, privacy, and alert-me-when lists. The CSV file includes the type of change and typically provides details such as the old name and the new name, and optionally, the display name.


  1. Use a text editor that supports UTF-8 saving format to create a comma-separated file.
  2. Create a CSV for only one type of change; you cannot mix name change types in the same CSV.
    • ID
    • DELETE
    • LDAP
    • REPORT
  3. Name and save the file with an extension of .csv in a directory accessible by the Sametime® Server. The text file should be saved in UTF-8 format.