Controlling junk mail

You can set up your mail application to filter new mail you receive, and to control junk mail, such as bulk messages and spam messages. You can create mail rules to act automatically on new messages you receive that meet certain conditions.

Table 1. Tasks to manage junk mail

Tasks to manage junk mail
Task Steps

Deliver all future mail from the sender of a selected message to the Junk folder.
  1. Click Inbox or All Documents in the navigation pane.
  2. Select a message.
  3. Click More > Deliver Sender’s Mail to Junk.
  4. Click OK to confirm.

Deliver all future mail from the sender of a selected message in the Junk folder to the Inbox.
  1. Click Junk in the navigation pane.
  2. Select a message.
  3. Click Remove Sender from Junk List.
  4. Click OK to confirm.

Spam must be filtered using criteria such as subject lines and message content because spam senders typically change the sender information in their mailings to avoid being blocked. You can use a Quick Rule to filter these types of messages.

Note: You can set up mail rules in either HCL Notes® or in HCL iNotes® and use those rules to filter mail for both. You can also edit, delete, and turn rules off in either mail system.

Retrieving messages from junk mail

Occasionally messages that you want to read or keep are inadvertently filtered as junk mail. The Junk folder lets you view messages labeled junk and retrieve those that you want to keep. The Junk folder also provides tools for blocking and unblocking addresses.

Note: Messages in the Junk folder are not automatically deleted. You must delete these messages manually.