Changing shipping modes

The shipping mode is a way of shipping goods. A shipping mode is the combination of a shipping carrier and the shipping service that is offered by that carrier. For example, ABC Shipping Company, can have Overnight or Express delivery as shipping modes.

About this task

You cannot change the name of an existing carrier or service.


  1. Open HCL Commerce Accelerator
  2. Click Store > Change Shipping. The Shipping Overview page is displayed.
  3. Click Shipping modes. The Shipping modes page is displayed.
  4. Select the shipping mode that you want to change. Click Change. The Change shipping mode page is displayed.
  5. Change one or more of the following attributes:
    DescriptionType a short phrase that describes the shipping mode, for example, XYZ Carrier, Overnight shipping mode.
    Consumer direct (B2C)Additional descriptionConsumer direct (B2C)If you want to add more description about the shipping mode, type it in this field, for example, $15.00 for Overnight shipping.
    Note: This field edits the information about shipping delivery time and cost description included on the check-out 3: Select Shipping method page.
    Estimated delivery time description Type a phrase that describes the delivery time; for example, 2-3 days, or 24 hours.
    Carrier tracking URLType the URL address that customers can use to find out more about the status of their shipment, for example,
  6. Click OK.
  7. Repeat steps 4 - 6 to change more shipping modes.