Defining shipping modes

The shipping mode is a way of shipping goods. More specifically, a shipping mode is the combination of a shipping carrier and the shipping service that is offered by that carrier. For example, ABC Shipping Company can have Overnight or Express delivery as their shipping modes.


  1. Open HCL Commerce Accelerator
  2. From the Store menu, select Change Shipping. The Shipping overview page is displayed.
  3. Click Shipping modes. The Shipping Modes page is displayed.
  4. To define a shipping mode, click New. The Create New Shipping Mode page is displayed.
  5. Define a new carrier or select an existing one.
    • To define a new carrier, select Create new. The Name field is displayed. Type the name of the new carrier in the Name field. For instance, XYZ Carrier.
    • To select an existing carrier, check Select existing. The Name list displays. From the list, select a carrier.
  6. Define a new service or select an existing one.
    • To define a new service, select New service, then type the name of the new service in the New service field.
    • To select an existing service, select Existing service, and select the service from the Shipping service list.
  7. Define the following attributes as necessary.
    Description Type a short phrase that describes the shipping mode, for example, XYZ Carrier, Overnight shipping mode.
    Additional description To add more description about the shipping mode, type it in this field, for example, $15.00 for Overnight shipping.
    Note: This field edits the information about shipping delivery time and cost description included on the check-out 3: Select Shipping method page.
    Estimated delivery time description Type a phrase that describes the delivery time, for example, 2-3 days, or 24 hours.
    Carrier tracking URL Type the URL address that customers can use to find out more about the status of their shipment. For example,
  8. Click OK to save your settings and return to the Shipping Modes page. A confirmation dialog is displayed. Click OK. The new shipping mode now displays in the list.
  9. Repeat steps 4 to 8 to define another shipping mode.