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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Samples
Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
Store samples
HCL Commerce includes sample storefront designs that illustrate the use of the remote store model.
Aurora starter store
The Aurora starter store showcases the latest in storefront features, and models best practices in store development, demonstrating a wide scope of retail scenarios. Simplify your responsive B2C or B2B web store implementation and reduce your time-to-market by using the Aurora starter store as your development base.
Site flows and interactions
The site flows provide a screen capture and a detailed description for each store page. Store developers can use the site flows as a high-level guideline for each page to identify starting points when store pages are changed.
Catalog browsing flows
Catalog browsing flows describe pages that your customers use to browse and search categories and products on your storefront.
SKU details page
The Aurora starter store uses two different layouts for a SKU details page, one for a B2C store and another for a B2B store.
B2C
Customers use the responsive B2C SKU details page to view details about a SKU for a product. The default layout for the page displays the SKU name, price, full image, short and long descriptions, defining and descriptive attributes, and more.

Documentation
HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
- Getting started
  HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.
- Installing and deploying
  Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments.
- Migrating
  Before you migrate to HCL Commerce Version 9.1, review this information to help plan and execute your migration.
- Operating
  Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
- Integrating
  Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
- Administering
  Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
- Customizing
  The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.
- Tutorials
  HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.
- Samples
  Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
  - Store samples
    HCL Commerce includes sample storefront designs that illustrate the use of the remote store model.
    - Aurora starter store
      The Aurora starter store showcases the latest in storefront features, and models best practices in store development, demonstrating a wide scope of retail scenarios. Simplify your responsive B2C or B2B web store implementation and reduce your time-to-market by using the Aurora starter store as your development base.
      - Aurora starter store features
        The Aurora starter store contains features at the site, category, product, and search-levels. It also contains B2B-optimized functionality and follows the IBM accessibility guidelines to implement accessibility features.
      - Aurora starter store functions
        For the Aurora starter store, you can select certain functions to include in your store and disable the ones that you do not need. Use the Store Management tool in Management Center to control which functions are enabled for your store.
      - Site flows and interactions
        The site flows provide a screen capture and a detailed description for each store page. Store developers can use the site flows as a high-level guideline for each page to identify starting points when store pages are changed.
        Site flows overview
        Site flows provide a comprehensive layout of each store page and explain how pages relate to one another. Use the site flow topics to understand the standard and optional functions of each page, and to learn how to get data into the page.
        Header and footer
        The Aurora starter store provides multiple layouts for the header and footer.
        Catalog browsing flows
        Catalog browsing flows describe pages that your customers use to browse and search categories and products on your storefront.
        Home page
        The Aurora starter store provides multiple layouts for a home page.
        Department page
        The Aurora starter store provides multiple layouts for a department page.
        Subcategory page
        The Aurora starter store provides multiple layouts for a subcategory page.
        Product details page
        The Aurora starter store provides multiple layouts for the product details page.
        Product variant details page
        The Aurora starter store provides multiple layouts for the product variant details page.
        SKU details page
        The Aurora starter store uses two different layouts for a SKU details page, one for a B2C store and another for a B2B store.
        B2C
        Customers use the responsive B2C SKU details page to view details about a SKU for a product. The default layout for the page displays the SKU name, price, full image, short and long descriptions, defining and descriptive attributes, and more.
        B2B
        Customers use the responsive B2B SKU details page to view details about a SKU for a product. The default layout that is used for the page displays the SKU name, price, full image, short and long descriptions, the defining and descriptive attributes, and more.
        Bundle details page
        The Aurora starter store provides multiple layouts for the bundle details page.
        Kit details page
        The Aurora starter store provides multiple layouts for the kit details page.
        Dynamic kit pages
        The Aurora starter store provides layouts for the dynamic kit pages, and for the Configuration page that supports kit configuration in Sterling Omni-Configurator.
        Search results page
        The Aurora starter store provides multiple layouts for a search results page.
        Search landing page
        Landing pages are used to promote certain products or activities in the store by directing shoppers to specific store pages based on search submissions. The responsive landing page can promote certain products, brands, or store pages, depending on the nature of the search submission. If a shopper searches for a keyword, you can define the resulting landing page as a page of your choice. For example, you can set the landing page to be the related category in the store instead of the regular search results page.
        Quick Info page
        The Quick Info page is a pop-up window where customers can view product details without leaving the currently viewed store page. Customers can add the product to their shopping cart.
        Compare Products page
        The Compare Products page displays after customers select a set of products to compare from any store page that lists products, such as the Subcategory page (B2C). Customers can compare up to four products at the same time.
        Advanced Search page
        The Advanced Search page enables customers to produce precise search results through setting several attribute filters. The search filters include the search term and methods for searching within the term, departments to search within, brands, search term location, price range, and number of results per page.
        Content pages
        The term content page refers to a store page that is managed in the Commerce Composer tool but that is not a catalog page. An example is the About Dress Designer page.
        Checkout flows
        Checkout flows describe pages that your customers use to complete the checkout process.
        My Account flows
        The My Account flows describe pages your customers use to register with the online store and maintain their account with the store. The My Account pages include the account summary, personal information, address book, personal wish lists, coupons, orders, order details, and browsing history. Certain pages are optional and are available to customers only if your store chooses those functions.
        Additional flows
        The Additional flows describe the supplementary pages that are required to maintain your online store.
        Organization and buyer administration flows (B2B)
        In the B2B business model, each company that purchases from your store must have one or more registered users who are assigned the Buyer Administrator role. Buyer Administrators administer the company's organizations, and they manage the company's buyers, including assigning roles and approving new buyers who register. The Aurora starter store provides a series of self-serve pages for Buyer Administrators to do their work directly in the storefront, rather than using the Organization Administration Console.
        Order approval flows
        During organization setup, order approvals and contracts can be configured to set the criteria that determines which orders require approval. When order approvals are enabled, a Buyer Approver or Buyer Administrator must approve orders that exceed the order total limit that is specified in the contract before orders are submitted for processing. The Aurora starter store contains pages in which Buyer Approvers and Buyer Administrators can view and manage order approvals.
        Buy-on-behalf-of flows
        The buy-on-behalf-of feature allows a Buyer Administrator to shop on behalf of a buyer in the same organization. After signing in to buy on behalf of a specific buyer, the Buyer Administrator sees the store exactly the way that buyer would see the store. The Buyer Administrator can then lock an order and proceed to create, modify, or view the buyer's information such as saved orders, order history, and requisition lists. When an order is locked, a symbol appears beside the order number.
    - Extended sites starter store
      Use an extended sites starter store to get started on setting up an extended sites solution that will allow your selling organization to provide unique storefronts for different enterprise customers or showcase a number of branded storefronts.
    - Reference React stores
      The Store SDK includes a reference B2C (Emerald) store application and a reference B2B (Sapphire) store application. Use these Reference Store applications to develop and deploy your own React Store applications.
    - Next.js starter store
      The Next.js store offers customizable features for storefronts using the Next.js framework. It uses the same data template as the ReactJS stores and supports business-to-consumer (B2C) and business-to-business (B2B) use cases. The store includes pages for browsing, shopping, checkout, and account management, and uses Elasticsearch for search functions.
  - Access control policy samples
    The following access control policy samples show you how some basic access control policies can be used in the development environment, so that you can quickly test new resources. They are not designed to be used as-is on an HCL Commerce production environment, as they do not provide adequate resource protection.
- Compliance
  The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.
- Securing
  These topics describe the security features of HCL Commerce and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the HCL Commerce reference documentation.

Consumer direct (B2C)

SKU details page

Customers use the responsive B2C SKU details page to view details about a SKU for a product. The default layout for the page displays the SKU name, price, full image, short and long descriptions, defining and descriptive attributes, and more.

The SKU details page is displayed in a number of scenarios. Here are some examples:

A customer clicks the SKU name in the Shopping Cart page or Shipping and Billing Method page in the check-out flow.
A customer clicks the SKU name in an e-Marketing Spot that displays the SKU, rather than the product.
A customer clicks the SKU name from the first column of the SKU List widget in the product details page. (In the default layout, the SKU List widget is not included, but you can add it to a layout.)

The SKU Details page is managed in the Commerce Composer tool.

In the B2C store, the SKU Details page uses the default layout for product pages; no layout is assigned to the page. For more information about the template and widgets that are used in the default layout for product pages, see Product details page.