Changing a user

Use the Organization Administration Console to change the details of a user, or to enable or disable a user account.

About this task

To change the details of a user for a B2C or B2B store, refer to Changing a customer's information.

Procedure

  1. Open the Organization Administration Console.
  2. Select Access Management > Find Users .
  3. Provide search criteria, and then click Find. A list of users displays. .
  4. On the Users page, select the check box next to the user, and then click Change. The Change User page opens.
  5. Update the fields as required.
    Notes:
    1. By changing the account status you can enable or disable a user's account. If the user's account is disabled, the user will not be able to log on.
    2. The Challenge question and Answer to challenge question fields display only if
      <OrgAdminConsole ShowChallengeInformation="true" />
      has been set in the HCL Commerce configuration file.
  6. Click OK to save the changes and close the page.