WebSphere Commerce Enterprise

Roles mapped to business models

WebSphere Commerce provides default sets of roles. The Site Administrator must assign specific roles to every organization before assigning users to those roles. An organization can only take on roles that have been assigned to its parent organization.

All roles in WebSphere Commerce are scoped to an organization. For example, a user plays the Product Manager role for Organization X. In this case, Organization X must support the Product Manager role. In general, an organization must support a role before any user can be assigned that role for that organization. The access control policies could then be setup such that this user can only perform product management operations within the context of Organization X and its sub-organizations.

Note: Assigning roles to users and organizations is done in the MBRROLE table.

The default roles that come with WebSphere Commerce can be grouped into the following categories:

  • Technical operations roles
  • Marketing roles
  • Operational roles
  • Customer service roles
  • Business relationship roles
  • Product management and merchandising roles

Each role is associated with one or more business models. Within, each model, a role can perform a select number of tasks using the WebSphere Commerce Accelerator, Administration Console, and Organization Administration Console tools.

The following table displays the access that each role has to each of the tools. Before assigning roles to users, ensure that you have the correct information about what access restrictions are applicable to that role.

Roles mapped to WebSphere Commerce tools
Roles Starter stores Tools
Account Representative
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
  • Management Center
Buyer Administrator
  • Advanced B2B direct
  • Organization Administration Console
Buyer Approver
  • Advanced B2B direct
  • Organization Administration Console
Buyer (sell-side)
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
  • Management Center
Buyer (buy-side)
  • Advanced B2B direct
  • Extended Sites store
  • Supply chain: Supplier store
This role is available in the starter stores, but does not have access to any specific tool.
Category Manager
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: store, Catalog asset store,
  • Extended sites: store, Catalog asset store
  • Supply chain: Catalog asset store, Supplier store
  • WebSphere Commerce Accelerator
  • Management Center
Channel Manager
  • Demand chain: Channel hub
  • Extended sites: Extended sites hub
  • Supply chain: Store directory
  • WebSphere Commerce Accelerator
  • Organization Administration Console
  • Management Center
Customer Service Representative
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
Customer Service Supervisor
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
Logistics Manager
  • Advanced B2B direct
  • Supply chain: Supplier store
  • WebSphere Commerce Accelerator
Marketing Manager
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: Channel hub, store, Reseller storefront asset store
  • Extended sites: store, storefront asset store
  • WebSphere Commerce Accelerator
  • Management Center
Operations Manager
  • Consumer direct
  • Demand chain: store
  • Extended sites: store
  • WebSphere Commerce Accelerator
Pick Packer
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
Procurement Buyer
  • Advanced B2B direct
  • Supply chain: Supplier store
This role is available in the starter stores, but does not have access to any specific tool.
Procurement Buyer Administrator
  • Advanced B2B direct
  • Supply chain: Supplier store
This role is available in the starter stores, but does not have access to any specific tool.
Product Manager
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
  • Management Center
Receiver
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
Registered Customer
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: Channel hub, store
  • Extended Sites: Extended sites hub, store
  • Supply chain: Store directory, Supplier store
This role is available in the starter stores, but does not have access to any specific tool.
Returns Administrator
  • Consumer direct
  • Advanced B2B direct
  • WebSphere Commerce Accelerator
Sales Manager
  • Advanced B2B direct
  • Supply chain: Supplier store
  • WebSphere Commerce Accelerator
  • Management Center
Seller
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: store
  • Extended sites: store
  • Supply chain: Supplier store
  • WebSphere Commerce Accelerator
  • Management Center
Seller Administrator
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: Channel hub, store
  • Extended sites: Extended sites hub, store
  • Supply chain: Store directory, Supplier store
  • Organization Administration Console
Site Administrator (Root Organization)
  • Consumer direct
  • Advanced B2B direct
  • Demand chain: Channel hub, store, Catalog asset store, Reseller storefront asset store
  • Extended sites: Extended sites hub, store, Catalog asset store, storefront asset store
  • Supply chain: Store directory, Supplier store, Catalog asset store, Supplier asset store
  • WebSphere Commerce Accelerator
  • Organization Administration Console
  • Administration Console
  • Management Center

Notes:

  1. The Site Administrator is the only role with access to the Administration Console.