Feature Pack 4 or later

Mobile Web starter stores forgot password page

The forgot password page enables registered customers to retrieve their password by submitting their logon ID. A new password is created for the customer and sent to their e-mail address registered with the store.

Screen captures

The forgot password page is available on both smart phone and tablet devices.

Smart phone screen capture

Feature Pack 4Feature Pack 5
Smart phone forgot password page
Feature Pack 6 or later
Smart phone forgot password page

Tablet screen capture

Feature Pack 4Feature Pack 5
Tablet forgot password page

Elements of the forgot password page

The forgot password page contains the following page elements:

JSP files

  • PasswordResetForm.jsp represents the smart phone page.
  • ForgotPasswordDialog.jspf represents the tablet page.

Buttons

  • When Send me my password is tapped, PersonChangeServicePasswordReset is called.