Uninstalling using the WebSphere Commerce uninstallation software

To uninstall WebSphere Commerce components from a node using the uninstallation software. The WebSphere Commerce uninstallation software cannot be used to uninstall WebSphere Application Server, the Web server, or the database server. For a distributed installation of WebSphere Commerce, run the uninstallation software on the WebSphere Commerce node, and the Configuration Manager client node.


  1. Stop the WebSphere Commerce Information Center.
  2. Delete any WebSphere Commerce instances following the instructions provided in Deleting a WebSphere Commerce instance.
  3. Delete any WebSphere Commerce Payments instances.
  4. WindowsCheck the Windows services panel to ensure that the IBM WC 7.0 Configuration Manager service is stopped.
  5. If the WC_installdir directory or its subdirectories contains customized files, back up the files to a directory that is not used by WebSphere Commerce.
  6. Ensure that you have exported your display and that you have access to your X server.
  7. Log in as the root user.
  8. Start the uninstallation wizard:
    • WindowsFrom the Programs menu
      1. Select Start > Control Panel > Add or Remove Programs
      2. Click Change or Remove Programs.
      3. Select IBM WebSphere Commerce 7.0
      4. Click Change/Remove
    • SolarisLinuxWindowsAIXFrom the command line, silent uninstall:
      WC_installdir/_uninst/uninstall -silent
      Removes all components without prompting. It is a fast way to uninstall WebSphere Commerce completely.
      Note: Some directories are not deleted. A warning message indicates which directories were not deleted successfully. You can safely delete these directories manually.
    • From the command line, interactive uninstall:
      • SolarisLinuxWindowsAIX
        WC_installdir/_uninst/uninstall -console  
      • For IBM i OS operating system
        • Start a Qshell session by entering the following from a command line:
        • Change your current directory to the WebSphere Commerce _uninst directory.
          cd WC_installdir/_uninst 
        • Run the uninstall command: uninstall.qsh
  9. Check the wcuninstall.log file.
    The wcuninstall.log file record any errors encountered with uninstallation. If the file exists, examine the contents for error messages. If the file does not exist, the uninstall was successful. The file is in the following location: temp_dir/wcuninstall.log where temp_dir is the operating system temporary directory.
  10. Optional: If you plan to reinstall WebSphere Commerce to the same directory, you must remove the directory before starting the installation process.
  11. Repeat the instructions on each node where you have WebSphere Commerce, or the Configuration Manager client installed.