Starting and stopping the WebSphere Commerce Information Center

To access the information center for your WebSphere Commerce environment, ensure that the help server is active.

Before you begin

Important:
  • If you specify a port other than 8001, you must change the port used for context-sensitive help in the WebSphere Commerce tools in Configuration Manager. If the port used for context-sensitive help in the WebSphere Commerce tools does not match the port number on which you started the information center, you will not be able to access context-sensitive help in the WebSphere Commerce tools, such as the WebSphere Commerce Accelerator.
  • You will still be able to access all of the online help in the information center using the information center URL.

WebSphere Commerce DeveloperTo access context-sensitive help in the WebSphere Commerce tools in a development environment, see Enabling Help in a development environment.

Procedure

  1. Do one of the following tasks:
    • SolarisLinuxAIXUsing the non-root user, start a command line session.
    • WindowsStart a command prompt session.
    • For IBM i OS operating systemStart a QShell session.
  2. Do one of the following tasks:
    • To start the WebSphere Commerce Information Center, issue one of the following commands:
      • For IBM i OS operating systemSolarisLinuxAIXWC_installdir/bin/startHelp.sh [port]
      • WindowsWC_installdir/bin/startHelp.bat [port]

        The WebSphere Commerce Information Center can also be started and stopped from the Services panel by starting or stopping the following service: IBM WC 7.0 Help Server

        If you start the WebSphere Commerce Information Center from the Services panel, you cannot change the port the WebSphere Commerce Information Center uses. The WebSphere Commerce Information Center will use port 8001.

        The IBM WC 7.0 Help Server service uses port 8001 and the port cannot be changed. If you want to use a different port for the WebSphere Commerce Information Center, you must start the information center using the startHelp utility.

      • In the Port for the server to listen on field type 8001. Click Apply.
      • Restart Rational Application Developer.
      Where port is an optional parameter. If you do not specify the port number, the WebSphere Commerce Information Center uses port 8001.
  3. To stop the WebSphere Commerce Information Center, issue one of the following commands:
    • For IBM i OS operating systemSolarisLinuxAIXWC_installdir/bin/stopHelp.sh
    • WindowsWC_installdir/bin/stopHelp.bat