SolarisLinuxWindowsFor IBM i OS operating system

Uninstalling WebSphere Commerce manually

If you need to uninstall WebSphere Commerce manually, complete this task.

About this task

AIXYou cannot uninstall AIX systems using this procedure because the geninstall command does not work with InstallShield-based products. To uninstall an AIX system, see Uninstalling using the WebSphere Commerce uninstallation software.

Procedure

  1. Stop the WebSphere Commerce Information Center.
  2. Delete any WebSphere Commerce instances following the instructions provided in Deleting a WebSphere Commerce instance.
  3. Delete any WebSphere Commerce Payments instances.
  4. Stop Configuration Manager:
    • SolarisLinuxRun the following command as a non-root user:
      WC_installdir/bin/config_client.sh -shutdownServerOnly
    • For IBM i OS operating systemRun the following command with a user profile that has *SECOFR authority:
      WC_installdir/bin/configClient.bat -hostname IBM_i_host_name -shutdownServerOnly
      where IBM_i_host_name is the fully qualified host name of the server. Ensure that the host name is entered in the same letter case as specified in the CHGTCODMN command.
    • WindowsCheck the Windows services panel to ensure that the IBM WC 7.0 Configuration Manager service is stopped.
  5. If the WC_installdir directory or its subdirectories contains customized files, back up the files to a directory that is not used by WebSphere Commerce.
  6. To uninstall WebSphere Commerce manually, complete the following steps:
    • Linux
      1. Log on as the root user.
      2. Issue the following command:
        rpm -qa | grep WC70
        This command returns all of the WebSphere Commerce related packages that are installed on your machine.
      3. Search this list and record the values for the packages that match the following format:
        WC70xxxx
        Where xxxx is an alphanumeric representation.
      4. For each WebSphere Commerce related package, remove that package by issuing the following command:
        rpm -e package_directory
      5. Go to the /root directory and open the vpd.properties file in a text editor.
      6. Remove all lines that start with WC70xxxx.
      7. Save the file and exit.
    • Solaris
      1. Log on as the root user.
      2. Issue the following command:
        pkginfo -i | grep WC70
        This command returns all of the WebSphere Commerce related packages that are installed on your machine.
      3. Go to the /var/sadm/pkg directory. This directory contains subdirectories that correspond to the packages that are currently installed.
      4. Search this directory and record the values for the directories that match the following format:
        WC70xxxx
        Where xxxx is an alphanumeric representation.
      5. For each WebSphere Commerce related directory, recursively remove that directory by issuing the following command:
        rm -r package_directory
    • For IBM i OS operating system
      1. Ensure that you are logged on with a user profile that has *SECOFR authority.
      2. Start a Qshell session by entering the following from a command line:
        STRQSH
      3. Change your current directory to the WebSphere Commerce _uninst directory.
        cd wc_installdir/_uninstall
      4. Run the uninstall command: uninstall.qsh