User Stats

On the right navigation bar, users can find user stats based on the type of users interacting with BigFix AEX. These include the following:

Figure 1. Figure 128 – User Stats
  • Unique Users: A unique/distinct user who accessed the Chabot.
  • Returning Users: User/Users who has accessed the Chabot more than once.
  • Total Users: Count of unique users who have accessed the Chabot from the day of Go-Live.
  • This is also specified through Color legends.

On clicking any region on the map, you will find statistics based on the geographic location where you may be able to see the list of countries under that geographic coordinate and the intents triggered by them along with their respective counts and resolution response received as shown below:

Figure 2. Figure 129 - Statistical based on the geographical location

The time-zone referred to in this dashboard is dependent on the geographical location of the user