Logging In
This section describes how authenticated and authorized users access the Global Admin Console.
For the first time login to the Global Admin Console, the user needs to be a provider SPOC of either an existing provider or a new provider.
In the case of a new provider, the super admin provisions the provider. The provider can also access the console to provision the tenant for a customer.
In the case of an existing provider, the user needs to request access to the provider SPOC within the organization.
To access the Global Admin Console ,
- Launch an internet browser and type the URL https://dryicelucy.ai in the address bar.
- It redirects you to the BigFix AEX Global Admin Console Sign-In
window.
- Click Sign-In at the top right corner of the window.
- The Global Admin Console Sign-In dialog box appears.
- It redirects you to your organization’s AD (Active Directory) SSO login page. Use your organization specific SSO login credentials to log on to the console.
- On successful authentication, it redirects a user to the Global Admin Console Dashboard .
- The dashboard offers you a snapshot of the providers, tenants, and tickets in the environment.
- Tenants: Instance of BigFix AEX that is deployed in the provider environment. A provider can create and manage multiple tenants depending on their license limit.
- Tickets: The requests raised by the provider for any issue or assistance.