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Agent Assist User Guide
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Branding A user can upload the logo for light, dark theme and for fevicon icon
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AEX Agent Assist User Guide
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Accessing Agent Assist – Admin
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Shadow Learn : Admin can set the enable or disable the the shadow learn, if it is enable the it will be refelct in agent chat dashboard.
Branding A user can upload the logo for light, dark theme and for fevicon icon
There are thee icons are present Upload, Save, Reset
Custom Messages Tab
Accessing Agent Chat Dashboard
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Branding A user can upload the logo for light, dark theme and for fevicon icon
Figure 58 – Branding