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Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
ServiceNow Data Flow
This module provides an overview and features of BigFix ServiceNow Data Flow.
Reference
The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
Logs
You can find log files in the logs folder in the installation path. They are organized by day. Configure the solution with INFO as the log level unless you intend to troubleshoot an issue.

Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
  - ServiceNow Data Flow
    This module provides an overview and features of the BigFix ServiceNow Data Flow.
  - Detailed system requirements
    This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
  - Fundamental concepts
    In this module you can find fundamental concepts and terminology of BigFix ServiceNow Data Flow solution.
  - Deployment and configuration
    This module provides the steps to deploy the BigFix ServiceNow Data Flow solution.
  - ServiceNow Fixlets and Tasks
    Learn more about available Fixlets and Tasks for ServiceNow.
  - Working with basic functions
    This module helps you update and validate configuration.
  - Reference
    The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
    - Configuration file
      The name of the configuration file that Data Flow service uses is called Dataflowsconfig.xml and is located in the default installation path. The file contains three sections: Data Sources, Data Flows, and Settings. All tags and attribute names in the file must be in lower case. There is also an XSD file that you can use to validate the configuration file on startup.
    - Configuration settings
      This module proides details for all available configuration settings.
    - Command Line Interface
      The Data Flow Service executable provides a Command Line Interface (CLI) that you can use to perform several different functions related to the setup and execution of the solution such as installing, uninstalling, starting and stopping the solution as a native system service, securely providing credentials for data sources, manually validating configuration before starting the service, and running the solution from the BigFix Console.
    - Logs
      You can find log files in the logs folder in the installation path. They are organized by day. Configure the solution with INFO as the log level unless you intend to troubleshoot an issue.
  - Release Notes
    The release notes outline the features, updates and patches that are included in each version of BigFix ServiceNow Dataflows, including the latest application updates.
- BigFix Insights for Vulnerability Remediation
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.

Logs

You can find log files in the logs folder in the installation path. They are organized by day. Configure the solution with INFO as the log level unless you intend to troubleshoot an issue.

Connections.[date].log: With DEBUG enabled, this log file contains detailed logging information related to the external connections to third-party datasources.

DataFlow.[date].log: With DEBUG enabled, this log file contains detailed logging information related to the execution of each dataflow. It is the primary interface used for debugging issues related to the ETL (Extract, Transform, Load)..

Main.[date]log: With DEBUG enabled, this log file contains detailed logging information related to the primary processes. It should show issues related to service start and configuration.