Detailed system requirements

The tables in this section provide detailed information about the system requirements for Integration Services.

Table 1. ServiceNow Data Flow
Prerequisites Operating system Hardware Configuration BigFix Service Account Supported BigFix versions Supported ServiceNow versions Recommendations
Microsoft VC++ Redistributable package 2012. Install it from Microsoft website.
  • Windows 2016
  • Windows 2019
  • RHEL 7
  • RHEL 8
  • 6-8 Cores
  • 32 GB RAM
RAM Utilization depends on number of devices, example:
  • 50k devices utilize 3.5GB RAM
  • 300k devices utilize 22GB RAM*
  • Network Access to BigFix Root Server
  • Network Access to ServiceNow REST APIs
  • Master Operator account required
  • Access to InScope Devices
  • No Ability to Create Actions
  • Access to REST API
  • Access to Any Site Containing In-Scope Properties
BigFix Server version 10
  • Orlando
  • Madrid
  • New York
  • Rome
In larger environments, make sure you deploy the integration solution on a dedicated server.

*12 hours execution for 300K devices consumes maximum 22 GB RAM