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Unica Open Insights User Guide
Installing Unica Open Insights
Unica Open Insights installs as a part of the Unica installer. The Unica installer copies the Deliver model files and folders within the \Campaign Home\Reports folder. For example, \Reports\Open Insights\Looker\Deliver\unica_deliver_project.

Reports
- Unica Insights Reports Installation and Configuration Guide
- Unica Open Insights User Guide
  - Unica Open Insights Overview
    In its 12.1.1 release, Unica has introduced Unica Open Insights, an open data model framework that integrates with popular Business Intelligence (BI) tools, to visualize the data and generate reports as per business requirements.
  - Installing Unica Open Insights
    Unica Open Insights installs as a part of the Unica installer. The Unica installer copies the Deliver model files and folders within the \Campaign Home\Reports folder. For example, \Reports\Open Insights\Looker\Deliver\unica_deliver_project.
    - Recommended Hardware and Software Requirements
      The recommended hardware and software requirements for Unica Open Insights are as follows:
    - Installing Google Looker
      Although Unica Open Insights provides out-of-the-box integration with Google Looker, the Google Looker installation is not part of the Unica installation. You must install Google Looker separately.
    - Configuring Google Looker
      Before accessing Open Insights using Google Looker, you must make some configurations on Google Looker.
    - Configuring Google Looker in Unica
      You must configure Google Looker in Unica Platform to enable synchronization of data from Unica to Google Looker.
    - Google Looker Oracle Connection
      Connect to Oracle database as System or sys user as sysdba. For the following instructions, let us assume that the Campaign Schema name is CAMPAIGN_1211.
    - Updating a Model
      The Unica 12.1.1 release introduced Unica Open Insights. In this release, you receive a data model that you can integrate with Google Looker to visualize the data. Since this is the first release of Unica Open Insights, the updated date model will be available in the next release. But before the next release, if you have received an updated model from Unica support or as part of a Hotfix, you can update the data model in the existing release without having to upgrade to a new release.
    - Importing an out-of-the-box Dashboard
      To import an out-of-the-box Dashboard, complete the following steps:
  - Google Looker User Interface Layout
    This chapter, and the topics in this chapter, are specific to the integrated Google Looker application. Google Looker has a simple and intuitive user interface. The Explore menu contains the various exploration views of Unica Open Insights.
  - Database View Details
    Campaign database has list of views to define the Deliver data model. Please refer the following table for the view names and their description:
  - Send Time Optimization
    Send time optimization calculates the best time to contact the target customer via various channels based on past interactions.
  - Appendix
  - Before you contact HCL technical support
    If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.

Installing Unica Open Insights

Unica Open Insights installs as a part of the Unica installer. The Unica installer copies the Deliver model files and folders within the \Campaign Home\Reports folder. For example, \Reports\Open Insights\Looker\Deliver\unica_deliver_project.

Before you begin

Configure your Git repository to maintain Google Looker Unica Projects. For more information, see https://docs.looker.com/data-modeling/learning-lookml/importing-projects.

Procedure

Confirm that your system and setup meets the required hardware and software requirements. For more information, see Recommended Hardware and Software Requirements.

Note: Unica did not do a performance testing in release 12.1.1. For information related to sizing, see https://docs.looker.com/setup-and-management/on-prem-install.
Complete the following procedures to install Google Looker:
1. Preinstallation Configurations.
2. Google Looker Installation.
Complete the following procedures to configure Google Looker:
If required, perform the following procedure:
1. Updating a Model.

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