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Administrator Guides
Startup and Administrator Guide
Configuring the local HCL Unica environment for Deliver
Restart the web application server for Campaign
After making changes to the Campaign and Deliver configurations, you must restart the web application server that hosts Campaign.

Administrator Guides
- Startup and Administrator Guide
  - Hosted messaging using Campaign and Deliver
    When Unica Campaign is integrated with Unica Deliver, you can use Deliver to conduct highly personalized digital marketing campaigns.
  - Configuring the local HCL Unica environment for Deliver
    - To confirm Deliver registration
      Unica Deliver must be registered with Unica Platform. To confirm that Deliver is registered successfully, you must examine the configuration for Platform.
    - Enable Deliver functions in Campaign
    - Displaying Deliver menu options
      To use Unica Deliver, you must update the system configuration so that menu options for Deliver display in the Unica Platform interface. When you install Campaign, the installer also installs Deliver menus in the default partition. In case Campaign installer do not connect with the Platform system tables, you must configure them manually using the following steps. To display the required options, use the configTool utility that is supplied with your HCL Unica installation.
    - Specify Deliver system table characteristics
      Unica Deliver requires information that describes the type, schema, and JDBC connection for the Deliver system tables in your installation. The Deliver system tables are created in the Campaign schema as part of the Campaign installation process.
    - To configure access to local Deliver tables
      Unica Deliver requires access to the Deliver system tables in the Campaign schema. To allow Unica Deliver components to access system tables in the Campaign schema without requesting a manual database login, you must specify an Deliver system user to provide the necessary database access credentials.
    - Map Deliver system tables in Campaign
      You must map Deliver system tables in the Campaign schema to corresponding Deliver database tables. The Deliver system tables have Deliver in the table name.
    - Restart the web application server for Campaign
      After making changes to the Campaign and Deliver configurations, you must restart the web application server that hosts Campaign.
  - Connecting to hosted email services
    To access message services provided by Unica, you must configure a connection between the local HCL Unica installation and HCL Unica.
  - Working with the Response and Contact Tracker
    The Response and Contact Tracker (RCT) is installed in your local environment and communicates with HCL Unica hosted services to retrieve and process data for email contacts, email delivery, and recipient responses, such as link clicks and opens. The RCT must be running in order to retrieve link tracking and email delivery notification data from HCL Unica hosted services .
  - Testing the Deliver installation
    To ensure access to all hosted email features, test the configurations and connections for your Campaign and Deliver installations after you enable Deliver, expand your Deliver installation, or upgrade the Campaign installation.
  - Configurations for Unica Deliver
    The Unica Platform provides various configuration properties to modify the behavior and appearance of Deliver. Some configuration properties are set during installation. You can change configuration properties at any time.
  - Utilities for Deliver
    Deliver provides several scripts that you use to administer Deliver functions.
  - About troubleshooting Deliver
    Unica Deliver provides various tools and techniques that you can use to investigate issues related to your Campaign and Deliver installations.
  - Managing user access to mailing features
    Campaign and Deliver use roles and permissions provided by the Unica Platform to control user access to messaging features in Deliver and Campaign. You must have permissions in Unica Platform and Campaign to make the required changes. You must also be familiar with how to configure roles and permissions in the Platform and how to define security policies for Campaign.
  - Technote (troubleshooting)
  - Deliver channel vendor account configuration
- Transactional Message Administrator Guide

Required restart of the web application server for Campaign

After making changes to the Campaign and Deliver configurations, you must restart the web application server that hosts Campaign.

Consult the documentation for your web application server for restart instructions.

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