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Administrator Guides
Startup and Administrator Guide
Utilities for Deliver
Deliver provides several scripts that you use to administer Deliver functions.

Administrator Guides
- Startup and Administrator Guide
  - Hosted messaging using Campaign and Deliver
    When Unica Campaign is integrated with Unica Deliver, you can use Deliver to conduct highly personalized digital marketing campaigns.
  - Configuring the local HCL Unica environment for Deliver
  - Connecting to hosted email services
    To access message services provided by Unica, you must configure a connection between the local HCL Unica installation and HCL Unica.
  - Working with the Response and Contact Tracker
    The Response and Contact Tracker (RCT) is installed in your local environment and communicates with HCL Unica hosted services to retrieve and process data for email contacts, email delivery, and recipient responses, such as link clicks and opens. The RCT must be running in order to retrieve link tracking and email delivery notification data from HCL Unica hosted services .
  - Testing the Deliver installation
    To ensure access to all hosted email features, test the configurations and connections for your Campaign and Deliver installations after you enable Deliver, expand your Deliver installation, or upgrade the Campaign installation.
  - Configurations for Unica Deliver
    The Unica Platform provides various configuration properties to modify the behavior and appearance of Deliver. Some configuration properties are set during installation. You can change configuration properties at any time.
  - Utilities for Deliver
    Deliver provides several scripts that you use to administer Deliver functions.
    - The RLU script
      Use the RLU script to check the status of the Recipient List Uploader (RLU).
    - Deliver Response and Contact Tracker (RCT) script
    - The MKService_rct script
      The MKService_rct script adds or removes the Response and Contact Tracker (RCT) as a service. Adding the RCT as a service restarts the RCT every time you restart the computer where you have installed the RCT. Removing the RCT as a service prevents the RCT from restarting automatically.
    - configTool
      The properties and values on the Configuration page are stored in the Platform system tables. You can use the configTool utility to import and export configuration settings to and from the system tables. For more details, see the Platform Administrator Guide.
  - About troubleshooting Deliver
    Unica Deliver provides various tools and techniques that you can use to investigate issues related to your Campaign and Deliver installations.
  - Managing user access to mailing features
    Campaign and Deliver use roles and permissions provided by the Unica Platform to control user access to messaging features in Deliver and Campaign. You must have permissions in Unica Platform and Campaign to make the required changes. You must also be familiar with how to configure roles and permissions in the Platform and how to define security policies for Campaign.
  - Technote (troubleshooting)
  - Deliver channel vendor account configuration
- Transactional Message Administrator Guide

Utilities for Deliver

Deliver provides several scripts that you use to administer Deliver functions.

You can use the software utilities described in this section for a variety of startup and administration functions. In addition to software utilities used with Unica Platform, Unica Deliver uses utilities are specific to Deliver and you use them only to manage Deliver components.

For more information about other utilities available for your HCL Unica installation, see the Unica Platform Administrator's Guide.

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