Troubleshooting the inability to consistently attend meetings

When Sametime® users are unable to consistently attend meetings, the problem may be caused by using the default_host value for the virtual_host setting on multiple IBM® Sametime servers.

Procedure

To eliminate the problem of users being unable to consistently attend meetings, review this Tech Note and complete the procedures as needed: When Sametime Advanced is federated to the same cell as Sametime Meetings, users have multiple issues attending meetings.

See the detailed procedures for setting the virtual_host values here:

• Setting up a virtual host on the Sametime Proxy Server
• Setting up a virtual host on the Sametime Advanced Server
• Setting up a distinct virtual host for a Sametime Meeting Server or cluster