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Sametime Web Chat Client Guide
The Web Chat Guide contains information for accessing and using the HCL Sametime Web Chat client.
How do I
After you log in, you can exchange text chats with your chat partners and more.
Setting your status
Your online status includes your availability and status message. The top of the application menu displays this information . Tap your current status to make changes. Other logged-in Sametime users can see your online status.

Sametime Web Chat Client Guide
The Web Chat Guide contains information for accessing and using the HCL Sametime Web Chat client.
- What's new
  HCL Sametime and HCL Sametime Premium 12.0.2 provides many new features, enhancements and fixes to servers and clients. Additional releases to version 12.0.2 also provides updates to the product.
- System requirements
  The system requirements knowledge articles contains the latest system requirements information.
- Keyboard shortcuts and other accessibility features
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone regardless of age or ability.
- About HCL Sametime
  You can find information about the installed HCL Sametime product on the About window.
- Logging in and out
  The administrator for your organization provides you with an URL to access Sametime Web Chat. Use your log-in credentials to gain access to chat.
- Using the PWA client
  You can install a PWA client to put a Sametime Web Chat client shortcut on your desktop. The shortcut allows you to access chat features from the installed app.
- Using the home page
- How do I
  After you log in, you can exchange text chats with your chat partners and more.
  - Setting your status
    Your online status includes your availability and status message. The top of the application menu displays this information . Tap your current status to make changes. Other logged-in Sametime users can see your online status.
  - Setting notifications
    You can define how you want to receive notifications for chats, announcements, and calls.
  - Configuring a mobile device for chats
    You can use your mobile device as your chat client using the QR code provided in the Settings menu.
  - Organizing contacts
    Add people to your contact list, give them nicknames, and organize them into groups.
  - Filtering chats
    Several predefined filters are available to sort chats.
  - Starting a chat
    You can start a chat with anyone within your chat community.
  - Starting a group chat
    You can start a chat with a group that is part of your contacts.
  - Inviting others to an existing chat
    If you are in a text chat with one chat partner, you can quickly invite someone from your contact list to join the chat. A chat with more than two chat partners is referred to as a group chat.
  - Reacting to a chat message
    You can react to a message with one of the available reactions.
  - Deleting chat messages
    You can delete chat messages no longer needed or sent in error, provided that the Sametime administrator allows that option. The default deletion time is twenty-four hours and one hour to undo the deletion. These values can be changed by the administrator.
  - Removing a participate from a group chat
    Members in a group chat can be removed by any participant within the group chat. When a member is removed, a message is displayed with the removed user name and the person who removed the member.
  - Sending an announcement
    You can send a message to all the online members of a group simultaneously.
  - Calling a contact
    You can call a contact or group from the chat window.
- Meetings
  If you are using HCL Sametime Premium, you can start and participate in Sametime meetings.
- Chat task reference
  This reference describes how to perform common Chat tasks.
- Notices

Setting your status

Your online status includes your availability and status message. The top of the application menu displays this information . Tap your current status to make changes. Other logged-in Sametime users can see your online status.

About this task

After you log in, by default your status is set to available. You can change your availability status to show others that you are away, in a meeting, or do not want to be disturbed.

Status field containing status messages and settings

When you join a Sametime meeting, your status is automatically changed to In a meeting. You can prevent this from occurring by turning off the Update the status when in a meeting toggle switch.

Note: If you have set your status to In a meeting or Do not disturb, the auto-status function does not occur.

When you leave the meeting, your status returns to the previous state when you leave the meeting.

Procedure

Click the drop-down arrow next to your current status which is located under your name.
Select a status.
To add a custom message or more details to your status, click Custom status message.

A text field opens, where you can type a status message. For example, if you choose I am away, you might add a custom message such as At a doctor appointment.

The message is removed when you select a different status.
When you are finished, click the return arrow ().