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Welcome to the HCL Sametime® 11.6 administration documentation
Administering
This section provides information on administering HCL Sametime 11.6 environments.
Changing user names
When you change user or group names in the directory, the change is not reflected in HCL® Sametime Community Server databases. In order to synchronize the directory names with the names in the Community Server databases, you must run the name conversion utility.
Preparing for changing names
Before you can run the name conversion utility, you need to perform the following tasks:
Creating a comma-separated value file
A comma-separated value (CSV) file created in a text editor provides the name conversion utility with the information it needs to make a name change to user contact, privacy, and alert-me-when lists. The CSV file includes the type of change and typically provides details such as the old name and the new name, and optionally, the display name.

Welcome to the HCL Sametime® 11.6 administration documentation
- Accessibility features for Sametime
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone.
- What's new in HCL Sametime
  This section describes what's new in HCL Sametime® 11.6 and Sametime® Meetings 11.6.
- Checklist to deploy Sametime
  This section provides information on reviewing the checklist to deploy the Sametime clients.
- Encryption usage in Sametime
  HCL® Sametime® uses several types of encryption to protect data.
- Planning
  This section describes the system requirements and server configurations needed for HCL Sametime 11.6.
- Installing
  This section provides information on installing and configuring the servers for HCL Sametime 11.6.
- Configuring
  This section provides information on configuring the servers for HCL Sametime 11.6.
- Securing
  This section provides information on securing HCL Sametime 11.6 environments.
- Administering
  This section provides information on administering HCL Sametime 11.6 environments.
  - Managing Sametime clients
    This section provides information on managing HCL Sametime clients.
  - Starting and stopping servers
    This section provides information on starting and stopping HCL Sametime 11.6 servers.
  - Managing policies
    Sametime policies allows administrators to control user access to features.
  - Configuration files
    There are a number of configuration files that a backup copy should be retained after the server configuration is complete.
  - Adding additional Sametime administrators
    Sametime Community server is installed on top of a Domino server. There are some administration and installation tasks that must be performed using the HCL Notes Client or HCL Notes Administrator client.
  - Enabling multi-tenancy
    Multi-tenancy allows multiple organizations to be part of the HCL Sametime® community. With multi-tenancy, Sametime users can chat, add users and groups to contact lists, and have awareness of users in their organization or in other organizations that are configured to be visible to them.
  - MongoDB
    This section provides information relating to administering MongoDB.
  - Disabling persistent chat and MongoDB requirements
    HCL Sametime 11.6 deploys with persistent chat enabled which requires MongoDB. It is possible to remove the MongoDB requirement if persistent chat and chat logging is disabled.
  - Managing Sametime Meetings
    This topic explains the features you can enable or disable for meetings. Currently, the settings that you can change are global settings that apply to the entire server. User policies cannot control the settings.
  - Changing user names
    When you change user or group names in the directory, the change is not reflected in HCL® Sametime Community Server databases. In order to synchronize the directory names with the names in the Community Server databases, you must run the name conversion utility.
    - Preparing for changing names
      Before you can run the name conversion utility, you need to perform the following tasks:
      - Creating a comma-separated value file
        A comma-separated value (CSV) file created in a text editor provides the name conversion utility with the information it needs to make a name change to user contact, privacy, and alert-me-when lists. The CSV file includes the type of change and typically provides details such as the old name and the new name, and optionally, the display name.
        Syntax for comma-separated value file used in name change utility
        A CSV file created in a text editor provides the server with the information it needs to make a name change to user contact lists or privacy lists. The CSV file includes the type of change (or descriptor) and typically provides details such as the old name and the new name, and optionally, the display name.
      - Creating a Name Change task
        Create a name change task on the HCL® Sametime® Community server.
    - Running the name conversion utility
      To run a name change task, start the name conversion utility. The name conversion utility uses the CSV file to update user contact and privacy lists with the latest directory changes.
- Uninstalling Sametime
  In the event that Sametime must be uninstalled, follow these steps to uninstall the Community, Proxy, and Meetings servers.
- Troubleshooting
  Troubleshooting and Support
- Migrating and Upgrading
  This section provides information on migrating and upgrading from an earlier Sametime release.
- Notices

Creating a comma-separated value file

A comma-separated value (CSV) file created in a text editor provides the name conversion utility with the information it needs to make a name change to user contact, privacy, and alert-me-when lists. The CSV file includes the type of change and typically provides details such as the old name and the new name, and optionally, the display name.

About this task

Procedure

Procedure

Use a text editor that supports UTF-8 saving format to create a comma-separated file.
Create a CSV for only one type of change; you cannot mix name change types in the same CSV.
- ID
- ORGANIZATION
- DELETE
- LDAP
- REPORT
- REPLACE_HOST
Name and save the file with an extension of .csv in a directory accessible by the Sametime® Server. The text file should be saved in UTF-8 format.

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