Creating a comma-separated value file for RESOLVE mode

A comma-separated value (CSV) file created in a text editor provides the name conversion utility with the information for migrating the old user ID to a new user ID that uses a directory attribute that is not likely to change.

Procedure

  1. Use a text editor to create a comma-separated file.
  2. Since the RESOLVE mode does not require any additional information, the CSV file is very simple. The content of the CSV file is a single line: RESOLVE.
    Note: Create a CSV for only one type of change: RESOLVE. You cannot mix name change types in the same CSV.
  3. Name and save the file with an extension of .csv in a directory accessible by the Sametime® server.