Enabling inbox awareness on the Sametime Embedded Client

Use the managed setting Use canonical names for status lookup to enable inbox awareness on all Sametime® Embedded Clients. This setting is required to allow inbox awareness to work on the Sametime Embedded Clients. Using managed settings allows you to push the setting out to all of the Sametime Embedded Clients.

About this task

Enable the setting Use canonical names for status lookup to permit Sametime Embedded Clients to show inbox awareness with a Domino LDAP Directory without having to make additional changes to the Directory. Inbox awareness does not work on the Embedded Client unless this setting is enabled because names in hierarchical format are sent to the Sametime Community Server and from there to the Directory in Domino. By default, names in hierarchical format can not be found in the Domino LDAP Directory. In addition, enabling this setting improves the performance of the Sametime searches. This is because inbox awareness uses the Sametime search functionality and using canonical names creates LDAP search requests which LDAP quickly responds to.

Using the following managed setting ensures that the correct value is automatically set for all the clients:

Procedure

Use the following managed setting to ensure that the correct value is automatically set for all of the Sametime Embedded Clients:

<settingGroup name="com.ibm.collaboration.realtime.community">
<setting name="useCanonicalNamesOverride" value="1"/>
</settingGroup>

For more information about using managed settings, see the topic Automatically updating client preferences with the managed-settings.xml file.