Setting a session timeout for a translation protocol

A session timeout applies to instant messaging sessions only, not presence, and to the following translation protocols: SIP for Sametime® Gateway, SIP for AOL, SIP for Lync/OCS (Office Communications Server), and SIP for legacy Sametime Gateway. By default, this property is set on the translation protocol, but you can set the property at the community level.

About this task

The session timeout does not apply to VP or other protocols.

By default, after 60 minutes of inactivity, Sametime Gateway Server removes session records. The next instant message that the user types in the same instant messaging window is considered to be the start of a new instant messaging session. Starting a new session is internal to Sametime Gateway Server. Session timeouts are transparent to users.

If the property is defined for a community, the community value takes precedence over translation protocol value.

Expected state:
  • Single server: the Sametime Gateway Server is started.
  • Cluster: the deployment manager is started, and the node agent and Sametime Gateway Server are started on at least one node.

Procedure

  1. In the Integrated Solutions Console, click Sametime Gateway > Translation Protocols.
  2. Select a translation protocol: SIP for Sametime Gateway, SIP for AOL, SIP for Lync/OCS, or SIP for legacy Sametime Gateway.
  3. In the "Additional properties" section, click Custom Properties.
  4. Select session_timeout.
  5. Type a new session timeout in the Value field. The default timeout is 3600 seconds (60 minutes).
  6. Click OK, and then Save.
  7. Restart the Sametime Gateway Server. If you have a cluster of Sametime Gateway Servers, restart the cluster.