Assigning users access to external communities

Assign local users access to external communities so that they can exchange real-time communications with users from external communities. You can assign access only for local users.

About this task

Before you assign users, you must first add an external community to Sametime® Gateway and set its properties. In addition, make sure that the Sametime Gateway server is configured for use with an LDAP directory that contains person records of users in the local IBM® Sametime community.

Expected state:
  • Single server: the Sametime Gateway Server is started.
  • Cluster: the deployment manager is started, and the node agent and IBM Sametime Gateway Server are started on at least one node.


  1. In the Integrated Solutions Console, click Sametime Gateway > Communities .
  2. Select an external community from the table.
  3. Click Assign users.
  4. Determine if you want to assign equal access to the external community or clearinghouse for everyone or set access for each user.
    • Select Assign access to all users for this route to give everyone the same access.
    • Select Assign access to individual users and groups for this route to set access for each user.
  5. In the Search by field, select group. given name, or last name.
  6. In the Search for field, type the name, or use an asterisk (*) as a wildcard.
  7. From the Search results, select the users to be given access to the external community. Use the Page buttons to see additional names. Search results show names from the local community only because only local users may be assigned to an external or clearinghouse community.
  8. Select users and click Add to assign the users. Note that any user assigned to access the external community automatically receives both instant messaging and presence capabilities. These capabilities cannot be changed.
  9. Optional. To take names off the assigned users list, select the users and click Remove Selected Names.
  10. Click OK.

What to do next

No assignment of external users to the local community is necessary. External community user access to local users is determined when a local community user subscribes to instant messaging and presence with an external user.
Note: When the server is configured to require permission from the Sametime user, the Sametime user sees a pop-up window requesting permission for the external user to watch the Sametime user's status. The Sametime user can approve or decline.