User and device data
Reference information about users of the native app and their mobile devices.
About users and devices
The Mobile Admin console provides various views of the users and devices that are registered to use the Mobile Server application. Refer to these views to look up information about a user or device.Users
- User Name
- Login name of the user.
- User State
- Whether the user is online or offline. If the user has logged in at any time in the previous 24 hours, the state is given as online.
- Access Allowed
- The user’s current access status.
Click on a column to sort the table.
To filter the table, select a value from the Filter menu, enter a search term, and click the Search icon or press Enter. You can use * as a wildcard search term.
Click on a user record to open it. From the user details view, you can deny access to the user. Conversely, if the user is already denied access, you can restore access from this view.
Devices
To view device data, log in to the Mobile Admin console and click Devices. The console displays the following device data:
- User Name
- The user name associated with the device.
- Device Name
- The name of the device.
- Last Access Check
- The date and time when the device most recently logged into HCL® Connections.
- Device OS
- The operating system on the device.
- Device OS Level
- The version of the operating system.
- Build Level
- Represents the version of the HCL® Connections native app that is connecting to the server.
Click on a column to sort the table.
To filter the table, select a value from the Filter menu, enter a search term, and click the Search icon or press Enter. You can use * as a wildcard search term.
Click on a device record to open it. From the device details view, you can deny access to the device. Conversely, if the device is already denied access, you can restore access from this view. Similarly, you can wipe the device or clear a scheduled wipe.