How to configure Unix/Linux Change Management Server (CM) to display charts

You must install HCL Compass with the required CM Server components on a UNIX or Linux host, as well as on a Microsoft Windows host. Then, you must configure the CM Server on UNIX or Linux to communicate with the CM Server on Windows to enable the processing of the chart requests on behalf of the UNIX or Linux server.

About this task

To configure the Change Management (CM) Server running on Windows to start processing chart requests on behalf of the CM Server running on the UNIX system or Linux, the Windows computer should have at least 2 GBytes of physical memory (refer to specific minimum memory requirements of the version of HCL Compass in use).

Procedure

  1. Install HCL Compass with the required server components on the Windows computer. At a minimum, install the following HCL Compass components:
    • Client Components > HCL Compass Client
    • Client Components > Administration Tools
    • Server Components > Web Server Components > HCL Compass Web Server
    • Server Components > Web Server Components > CM Server for HCL Compass Web
  2. Register the HCL Compass databases by using the Maintenance Tool:
    • On the Windows computer, you must register the same databases that you register on the UNIX or Linux computer.
    • The database set name on both the Windows computer and the UNIX or Linux computer must be identical.
  3. On the Windows system, add %HCL_COMPASS_HOME% to the system path:
    1. First verify that %HCL_COMPASS_HOME% is already defined correctly. If so, proceed.
    2. Click Start > Control Panel > System.
    3. Select the Advanced tab.
    4. Click Environment Variables.
    5. Select the PATH variable in the System Variables list and click Edit.
    6. Add %HCL_CCM_HOME% to the PATH value.
  4. Deploy or start the cqrpc chart server Windows service:
    1. In a command window, change to the following directory:
      cd %HCL_CCM_HOME%\common\CM\bin
    2. Run the following commands, replacing the variable port-number with an available TCP/IP port on the Windows system:
      cqrpc.exe -install_service -port port-number 
      net start CQRPC_Chart_Server 
  5. Ensure that your Windows firewall allows TCP/IP traffic for the port on which the HCL Compass chart server is running.