Order History page (B2B)

In the Order History page, registered customers can view a complete list of orders that they placed with the store and see the order status. Customers can also reorder a specific order.

The page lists orders in two tabs:

• The Orders tab lists orders that the customer placed that are not waiting for approval. These orders can have various statuses, such as Order received and ready for processing, Order shipped, and Backordered.
• The Waiting for Approval tab lists orders that are pending approval from someone with the Buyer Approver or Buyer Administrator role. The terms of the contract under which the customer placed the order determine whether the order requires approval. For example, the contract might have an order approval term that requires any order over $100 USD to be approved. Order approvals can be enabled or disabled for an organization. However, the Waiting for Approval tab is displayed on the page even if order approvals are disabled.

The Buyer Approver or Buyer Administrator can either approve or reject an order:

• If the order is approved, the order is listed under the Orders tab with its status.
• If the order is rejected, the order is listed under the Orders tab with a status of Approval denied.